| | Reply Notice of Shipment Being Traced
[Date]
[NAME, COMPANY AND ADDRESS, ex.
Tom Atkinson
COMANY Inc.
14 Edith Street,
Hackney West,
ZIP POST CODE]
Dear [NAME, ex. Tom Atkinson],
Your [product] was repaired on [date] and was shipped via
[carrier] on [date]. We can only assume that the [product]
was lost in transit.
Upon receipt of your letter, we reported the loss immediately
to the carrier and they are attempting to locate the parcel.
We should have a report back within two weeks.
If [the carrier] is successful in locating your [product], then it
will be forwarded to you promptly. If, after two weeks, they
have been unsuccessful, we will forward a check to you for
the value of the [product].
We are sorry for the inconvenience this has caused you.
Very truly yours,
[YOUR NAME, ex. Tony Montana]
[YOUR NAME, ex. Tony Montana]
[YOUR NAME, ex. Tony Montana]
[YOUR NAME, ex. Tony Montana] |
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