Apology And Replacement Of Damaged Goods
Apology and Replacement of Damaged Goods
[NAME, COMPANY AND ADDRESS, ex.
14 Edith Street,
ZIP POST CODE]
Dear [NAME, ex. Tom Atkinson],
It was distressing to learn that the shipment to your firm
last week arrived in bits and pieces. Per your request, a
new shipment left our dock this morning and is scheduled
for afternoon delivery to you on [date]. Please turn over the
damaged goods to the driver at the time of delivery.
I am sorry that this unfortunate incident occurred and
sincerely appreciate your continued patronage.
Very truly yours,
[YOUR NAME, ex. Tony Montana]
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