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Apology And Tender Of Compensation

Apology and Tender of Compensation


[Date]

[NAME, COMPANY AND ADDRESS, ex.
Tom Atkinson
COMPANY Inc.
14 Edith Street,
Hackney West,
ZIP POST CODE]

Dear [NAME, ex. Tom Atkinson],

Thank you for your letter of [date], in which you informed
us that [product] you purchased was [nature of problem].

We are sorry that you experienced this problem and are
enclosing [nature of compensation]. While we make every
attempt to insure that our products are not defective, this
unfortunate incident can occasionally occur.

We are very appreciative that you have taken the time to
bring this to our attention and would like to thank you for
purchasing our products.

Very truly yours,

[YOUR NAME, ex. Tony Montana]

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