| | Refusal to Accept Late Return of Merchandise
[Date]
[NAME, COMPANY AND ADDRESS, ex.
Tom Atkinson
COMANY Inc.
14 Edith Street,
Hackney West,
ZIP POST CODE]
Dear [NAME, ex. Tom Atkinson],
Over the years we have had to formulate various company
policies. These policies have never been arbitrarily
adopted. We have chosen certain policies in order to
accommodate our customers by providing our product at
the lowest conceivable price while remaining in business.
One of these policies is that our customers have [#] days
in which to return any merchandise for a full refund. We
feel this allows sufficient time to inspect our product and
be assured of its quality.
We are grateful for the business you have seen fit to give
our firm, and are proud to have you as one of our
customers. We cannot, however, authorize the return of
our merchandise as you have requested, since you took
delivery over [time] ago.
We are sorry that we cannot accommodate you in this
matter. We hope you will understand why we must take
this position.
Very truly yours,
[YOUR NAME, ex. Tony Montana]
[YOUR NAME, ex. Tony Montana]
[YOUR NAME, ex. Tony Montana]
[YOUR NAME, ex. Tony Montana] |
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