| | Reply to Inquiry About Discontinued Model
[Date]
[NAME, COMPANY AND ADDRESS, ex.
Tom Atkinson
COMANY Inc.
14 Edith Street,
Hackney West,
ZIP POST CODE]
Dear [NAME, ex. Tom Atkinson],
The reason that you have been unable to find our
product [description and model #], is because this
model has been discontinued. We replaced it with
[new model number], which offers the same fine
quality that our customers have come to expect.
Some of the better features are:
I am enclosing a list of the stores in your area where
our products can be purchased, and would like to
thank you for choosing our product.
Yours very truly, |
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