| | Apology After Cancellation of Order
[Date]
[NAME, COMPANY AND ADDRESS, ex.
Tom Atkinson
COMANY Inc.
14 Edith Street,
Hackney West,
ZIP POST CODE]
Dear [NAME, ex. Tom Atkinson],
This is to acknowledge receipt of your letter of [date]
in which you set forth your reasons for canceling your
purchase order #.
I am very sorry about the misunderstanding that led to
this cancellation and have taken the matter up with
management in order to ensure that a problem of this
nature does not occur again.
As one of our valued customers, your satisfaction is one
of our primary concerns. Please accept our apology.
Yours very truly, |
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