| | Apology for Over-Shipment
[Date]
[NAME, COMPANY AND ADDRESS, ex.
Tom Atkinson
COMANY Inc.
14 Edith Street,
Hackney West,
ZIP POST CODE]
Dear [NAME, ex. Tom Atkinson],
Please accept our apology for having shipped merchandise
in excess of your purchase order.
We have made an adjustment in your account to reflect this
error and have arranged for [delivery service] to pick up
the excess merchandise on [date].
We are sorry for the inconvenience this has caused you and
are most appreciative of your cooperation and understanding
in this matter. Thank you for your recent order.
Yours very truly, |
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