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Business Letter

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Thank You Note
Apology to Customer for Accounting Error


[Date]

[NAME, COMPANY AND ADDRESS, ex.
Tom Atkinson
COMANY Inc.
14 Edith Street,
Hackney West,
ZIP POST CODE]

Dear [NAME, ex. Tom Atkinson],

Thank you for your recent correspondence regarding your
account number [#]. We were able to track down
the error and have credited your account accordingly. A
report to this effect has also been sent to our credit
reporting company.

As of this date, your account balance is $ .
You are a valued customer and we apologize for any
inconvenience this mix-up may have caused. If we may be
of further assistance please contact this office at your
convenience.

Yours very truly,
 

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