NOTIFY CUSTOMER THAT ORDER IS DELAYED
[Date]
[NAME, COMPANY AND ADDRESS, ex.
Tom Atkinson
COMANY Inc.
14 Edith Street,
Hackney West,
ZIP POST CODE]
Dear [NAME, ex. Tom Atkinson],
I would like to thank you for your order of [PRODUCT(S), ex. 4 Magnaflux compressors]. Due to [BRIEFLY STATE REASON, ex. a backlog of orders for this product], however, I regret that your delivery will be delayed. Although I will do my best to expedite your order, we expect shipment to be made on [DATE, ex. Wednesday of next week].
Allow me to apologize for any inconveniences this may have caused you. We look forward to serving you again.
Sincerely,
[YOUR NAME, ex. Tony Montana]
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