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Business Letter

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Thank You Note
CANNOT PROCESS ORDER: YOUR CREDIT CARD TRANSACTION WAS DECLINED

[Date]


[NAME, COMPANY AND ADDRESS, ex.
Tom Atkinson
COMANY Inc.
14 Edith Street,
Hackney West,
ZIP POST CODE]

Dear [NAME, ex. Tom Atkinson],

Thank you for your order of [DATE, ex. June 10] for [LIST PRODUCT(S), ex. two PowerAccount software packages].

Unfortunately, we are unable to process your order because the transaction on your credit card was declined. [LIST OTHER ACCEPTED FORMS OF PAYMENT, ex. In addition to credit cards, we do accept cash, checks or money orders.] Please contact me at XXX-XXXX to arrange for payment, and I will process your order immediately.

Sincerely,


[YOUR NAME, ex. Tony Montana]

 

 
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